Charlotte, North Carolina, January 30, 2023 — McapMediaWire — XCPCNL Business Services Corporation (OTC: XCPL), a venture development business that leverages knowledge, skill, and experience in the consumer products industry today announces that it will overlay ChatGPT creator OpenAI in its platform to enhance its Customer Service Experience Predictor Software.
Currently, CSEP anticipates customer sentiment for inbound customer service call centers.
The objective for our clients in the Customer Service space will be to Build Effective Engagement and Brand Value, improve Customer Satisfaction and Drive Effective Engagement, Market Share and ROI.
ChatGPT is capable of generating human-like text and has a wide range of applications, including language translation, language modelling, and generating text for applications such as chatbots. It is one of the largest and most powerful language processing AI models to date, with 175 billion parameters.
By adding ChatGPT creator OpenAI to CSEP, we are able to:
- Match callers to types of service people.
- Give the service rep a profile for guidance.
- Decreases call time.
- Create a positive atmosphere.
- Drive job satisfaction.
XCPCNL is currently creating a Beta Test for a major Mortgage Bank to solve the challenge of customers being increasingly dissatisfied with call center experiences.
“Adding ChatGPT to the CSPE Platform is a significant step in becoming a major player in the Customer Services SaaS space. Working with our Mortgage Banking partner is just phase one of our Strategic Roadmap to build the CSEP Brand across Multiple Verticals. Our goal is to enhance the Customer Service for our current and future clients”, said CEO Tim Matthews.
XCPCNL Business Services Corporation (OTC: XCPL) encourages shareholders to visit their corporate Twitter account at https://twitter.com/RealXCPCNL .
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Charlotte, NC-based XCPCNL Business Services is a venture development business that leverages its knowledge, skills, and experience in the consumer products industry. Our primary mission is to provide marketing, technology, and other business services to fast-growing consumer product companies and big-box retailers. XCPCNL is a minority-owned and controlled firm.
To learn more about our businesses, services, and opportunities, please contact firstname.lastname@example.org.
To learn more about XPCNL, visit www.xcpcnl.com.