General Motors Company recently issued a recollection for over 600,000 pickup trucks and SUVS due to brakes malfunctions. The company has recalled the Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon SUVs of 2015-2020. Also, the company recalled GMC Sierra pickups and Chevrolet Silverado trucks of 2014-2018 for the same safety problems.
It is alleged that the trucks have defective wheel-speed brake sensor system, which could lead to a crash. The problem is that the trucks have a software error that misleads drivers to stop unnecessarily. However, the company is yet to report any incidences of injuries associated with the current faulty error problem.
The company has notified owners, and it is working with selected dealers to fix the problem at no extra fee on the customer. The users have also been directed on how to identify their vehicles in the list of recalled trucks via a car recall tracker number.
In 2018, General Motors recalled more than 3.5 million SUVs and pickup trucks over the faulty brakes system. According to the National Highway Traffic Safety Administration (NHTSA), 113 crashes and 13 related injuries were reported. The company has been repairing the affected vehicles since December 2018. NHTSA has been receiving and recording complaints from users, and investigation into the matter is ongoing. As a result, the general performance of the company may continue to dwindle due to the quality issues of the products.
Growing Quality Concerns
Despite continuous advancement in technology and awareness on quality standards, there have been cases of defective products passing on the users. In the car manufacturing industry, several companies have recalled their products following complaints from users. For instance, Volkswagens were recalled recently due to rollaway risks; Ford recalled its pickup trucks and SUVs for faulty seat problems, and Kia Telluride recalled its cars for defective seat belts. The rising number of irregularities in automotive has become a major concern for manufacturers as the safety of users is put in jeopardy.
General Motors has admitted the error, and it is doing its best to reassure its users on the safety of its vehicles.